Spooky_Decorations_85ea69e4-fef8-4e30-ab62-d80dfa47fc81


GENERAL TERMS AND CONDITIONS OF HIRE REGULATED BY THE CONSUMER CREDIT ACT 1974

1. TERM OF HIRE

Trippy Creations Ltd (“the Owner”) hereby agrees to let on hire and the Hirer agrees to take on hire from Trippy Creations Ltd the products completed at checkout for the term of 8 or 12 days depending on the online selection made by the hirer. Such product package will be subsequently delivered to the Delivery Address (hereinafter called “the Site”), with arrival on the first day of the hiring term (day one).

The Product shall be returned upon the termination date agreed upon within this Hire Agreement (sent via 24 Hour Parcel Force on day 8 or day 12, using pre-paid shipping label). Notwithstanding notice given and accepted risk, the risk always remains the Hirer’s responsibility whilst the product is within the possession and under the Hirer’s control. 

Trippy Creations Ltd shall not agree to termination unless the product is able to be returned in the same condition as it was at the commencement of the hire period.

2. DELIVERY OF PRODUCT

(a) Acceptance of the product on site shall be deemed to imply the Hirer’s unqualified acceptance of the General Terms and Conditions of Hire stated herein.

(b): As per Section 9-11 of the Consumer Rights Act 2015, the goods are deemed to be of satisfactory quality upon the acceptance of the product delivery.

(c) The Hirer acknowledges that, as the provided decor is exclusively available for hire and has been utilised by previous customers, there may be minor imperfections resulting from earlier installations:

Such imperfections may encompass small holes that have occurred where the decor was secured with tiny tacks at key tension points along the edges during previous setups. These minor markings are a normal consequence of the installation process and are not typically noticeable once the decor is properly reinstalled and viewed under UV lighting. 

Trippy Creations Ltd. assures that these aesthetic nuances do not detract from the overall visual impact of the decor and are testament to the durability and extended lifecycle of our quality decorations, which are crafted to withstand multiple uses.

3. OWNERSHIP OF PRODUCT

(a) The Product is and shall at all times remain the property of the Owner. Throughout this Agreement, the word “Owner” shall be deemed to include the Owner in its capacity as ostensible Owner for others.

(b) The Hirer shall not do or omit or suffer to be done or omitted any act or thing whereby the Product may be seized or taken in execution under legal process and shall not without the previous written consent of the Owner permit the Product to pass out of the Hirer’s agents or servants, personal custody and control at the site.

4. DEPOSIT AND RETURN OF DEPOSIT

(a) To secure the hire of Products from Trippy Creations (the "Owner"), the Hirer shall provide a refundable deposit to the Owner prior to the commencement of the Hire Term. The deposit amount is contingent upon the size of the order placed by the Hirer as follows:

(i) Small Hire Deposit: £80.00 for orders comprising up to two (2) individual decorations (for example, 2x 3m rainbow webs).

(ii) Medium & Large Hire Deposits: £100 for orders of bundles where the content exceeds two (2) pieces.

(b) Upon the return of the hired Products and following a satisfactory quality control inspection by the Owner to ensure they are undamaged and in an acceptable condition, the deposit will be refunded to the Hirer.

(c) The deposit will be returned to the Hirer using the same method they used to pay it. This will be done via Shopify and will be marked as ‘refund’ for the deposit amount you paid. Ie: £80 or £100

(d) The Hirer is advised to ensure that all banking details provided for the refund are accurate and current. 

(e) Once the hired Products have been returned to Trippy Creations, the Hirer shall allow a period of 3-5 business days for the shipment delivery back to the Owner and the subsequent quality control and inspection period. The refund will be initiated directly after this period, provided the Products pass the inspection without need for any deductions as per the Damage Clause in these Terms and Conditions.

(f) If the inspection reveals damages or loss that fall within the stipulations of the Damage Clause, deductions from the deposit will be made accordingly, and the balance, if any, will be refunded to the Hirer under the terms set out herewithin.

(g) The Owner will inform the Hirer once the quality control inspection is complete and will provide details concerning the timing and the amount of the refund to be issued.

5. LOSS OF OR DAMAGE TO PRODUCT

During the continuance of the Agreement:

(a) The Hirer acknowledges and agrees that any Products received under the Hire Agreement shall be inspected upon delivery and shall be deemed to be in good, operable condition unless the Hirer notifies the Owner within one day of receipt of any defects.

(b) The Hirer accepts full liability for the Products during the Hire Term. In the event that any Product is found to be damaged, defaced, or in a state of disrepair at any point while in the possession of the Hirer or upon the products return to the Owner, the Hirer agrees to assume all costs associated with the repair or replacement of the Product as per Clause 4.

(c) The Hirer agrees that, in the case of damage, the Owner shall assess the extent of the damage and determine at its sole discretion the cost required to repair or replace the Product. The Owner reserves the right to charge the Hirer the full replacement cost of the Product, which shall reflect the current retail price of a new item of the same or comparable quality.

(d) If the damage is found to be intentional or the result of willful neglect, the Owner reserves the right to pursue further legal action in addition to the recovery of costs for repair or replacement.

(e) The provisions of this Damage Clause are in addition to, and do not limit, any other rights or remedies the Owner may have under the Hire Agreement or by law.

Hire obligations

During the continuance of this Agreement, the Hirer agrees:

(a) Not to permit the Product to be put into jeopardy from the effects of fire, excessive heat, water, unsuitable conditions or any other foreseeable risk.

(b) To keep the Product secure at all times against theft and vandalism.

(c) Not to sell, assign, sub-let, transfer charge, pledge or create a lien over the Product or any part thereof or of this Agreement or any interest therein; not without the previous written consent of the Owner.

(d) Hiring of Products is only available within Great Britain.

The aforementioned is not an exhaustive list and any other jeopardy shall be at the sole discretion of Trippy Creations Ltd.

HIRERS indemnity 

The Hirer shall indemnify and hold harmless the Owner from and against all liability losses and claims made or incurred by third parties arising directly or indirectly out of the Hirers use of the Product.

 In the event that an accident occurs involving personal injury or damage to property of the Product the Hirer undertakes to inform the Owner by telephone and within 7 days in writing of such accident giving full details thereof.

8. RETURN OF PRODUCT

(a) As stipulated within Clause 4 and 5, all décor must be returned in its original state to how it arrived in the official packaging. Any stains, rips, blemishes or visible damage will be subject to charges as detailed within this agreement.
(b) The Hirer agrees to return the hired decor utilising the complimentary packaging provided by Trippy Creations Ltd. ("the Owner") through the courier ‘Parcel Force’ with 24 hour tracked and signed express delivery. The arrival date will be day one of the 8 or 12 day hire. It is therefore advised that day one of the hiring timeframe is NOT the day of the hirers event.

(c) The Hirer is permitted to ship the decor on of before the last day of the hiring duration (day 8 or day 12). However, failure to return the hired decor within the stipulated time frame will result in a deduction from the Hirer's deposit, with a late fee of £15.00 being applied.

(d) Failure to return the Product as per the terms and conditions of this agreement will result in a penalty, the cost of which is at the sole discretion of the Owner, and will be deducted from the refundable deposit.

(e) The Hirer is required to return inflatable products in hirer-provided packaging (Unless the original box is still fit for use) due to the inflated product's size alteration post-use. The package must be suitable and adhere to the specific dimensions of 610mm x 610mm x 305mm and weight of 8.7KG

(f) The Hirer accepts full responsibility for ensuring the inflatable product is returned in suitable packaging. The Hirer indemnifies Trippy Creations Ltd ('the Owner') against any damage to the product occurring during transit due to inappropriate or inadequate packaging

(h) All inflatable products' specifications, including packaging requirements, are governed by the certificates of conformity applicable to the product, ensuring they meet safety and quality standards.

(i) If the Hirer requires clarification on packaging specifications or other return procedures, it is the Hirer's responsibility to contact the Owner before dispatching the product. Failure to contact will result in the terms being deemed accepted and binding

(j) Governed by the Consumer Rights Act 2015, in the event that inflatable products are not returned as specified in proper packaging, the Owner reserves the right to apply additional fees or reject the return, and any associated costs will be deducted from the Hirer's deposit

9. Certification and Compliance:

(a) The inflatable product supplied by Trippy Creations Ltd includes an air blower manufactured by Zhongshan Songhai Electromechanical Co. Ltd, which has undergone and passed all relevant Electromagnetic Compatibility (EMC) tests. These tests ensure that the product complies with the necessary safety and quality standards

(b) Trippy Creations Ltd guarantees that all tested metrics as outlined in the EMC test report are met prior to each hire. This ensures the product performs safely and effectively during use

(c) The EMC test report for the air blower is available for inspection and can be provided upon the Hirer’s request. Requests for documentation should be directed to our designated mail address, but the relevant certification shall also be attached to the products shipping packaging.

(d) While the air blower provided with the inflatable product has been tested and passed all relevant safety and Electromagnetic Compatibility (EMC) standards, Trippy Creations Ltd provides these assurances solely as a demonstration of compliance for regulatory purposes

(e) Trippy Creations Ltd assumes no liability for any direct, indirect, incidental, or consequential damages or injuries arising out of the use of the air blower, whether resulting from negligent use, mishandling, failure to follow operational guidelines, or any other cause

(f) The Hirer acknowledges full responsibility for operating the air blower according to provided instructions. The hirer indemnifies and holds harmless Trippy Creations Ltd from and against all claims of loss or damage arising from the air blower's use during the hire period

(g) The Hirer is responsible for inspecting the blower upon receipt and reporting any visible defects within [specified time frame] of delivery. Failure to report any issues within this period will result in acceptance of the equipment's condition as satisfactory and fit for use

10. HIRER’S OBLIGATIONS ON TERMINATION OF HIRE

On the termination of this Agreement, the Hirer shall return the Product to the Owner for inspection and the Product must be complete to the condition as at the date on which the Product was delivered to the Site.

11. VARIATION OF TERMS

No variation of the Agreement shall have any effect unless confirmed in writing by the Owner and the Hirer.

12. NOTICES

Any notice required to be given by one party to the other hereunder shall be given by sending the same by pre-paid first class letter post or email to the respective address specified in the said Terms and Conditions.

13. SUB-HEADINGS

The sub-headings shall not affect the validity construction or interpretation of these conditions.