(a) To secure the hire of Products from Trippy Creations (the "Owner"), the Hirer shall provide a refundable deposit to the Owner prior to the commencement of the Hire Term. The deposit amount is contingent upon the size of the order placed by the
Hirer as follows:
(i) Small Hire Deposit: £80.00 for orders comprising up to two (2) individual decorations (for example, 2x 3m rainbow webs).
(ii) Medium & Large Hire Deposits: £100 for orders of bundles where the content exceeds two (2) pieces.
(b) Upon the return of the hired Products and following a satisfactory quality control inspection by the Owner to ensure they are undamaged and in an acceptable condition, the deposit will be refunded to the Hirer.
(c) The deposit will be returned to the Hirer using the same method they used to pay it. This will be done via Shopify and will be marked as ‘refund’ for the deposit amount you paid. Ie: £80 or £100
(d) The Hirer is advised to ensure that all banking details provided for the refund are accurate and current.
(e) Once the hired Products have been returned to Trippy Creations, the Hirer shall allow a period of 3-5 business days for the shipment delivery back to the Owner and the subsequent quality control and inspection period. The refund will be initiated
directly after this period, provided the Products pass the inspection without need for any deductions as per the Damage Clause in these Terms and Conditions.
(f) If the inspection reveals damages or loss that fall within the stipulations of the Damage Clause, deductions from the deposit will be made accordingly, and the balance, if any, will be refunded to the Hirer under the terms set out herewithin.
(g) The Owner will inform the Hirer once the quality control inspection is complete and will provide details concerning the timing and the amount of the refund to be issued.